
Lost my account information.
- Vernostonos
- User
- Posts: 62
- Joined: Thu Jul 02, 2020 9:52 pm
Lost my account information.
Somehow I've misplaced my information for Pure basic and I would like to update to the latest version. I also need to change my email associated with account because it is no longer accessible. How would I do this? 

- NicTheQuick
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- Posts: 1512
- Joined: Sun Jun 22, 2003 7:43 pm
- Location: Germany, Saarbrücken
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Re: Lost my account information.
The best way I can think of is to write a private message to Fred or use the support mail address.
The english grammar is freeware, you can use it freely - But it's not Open Source, i.e. you can not change it or publish it in altered way.
Re: Lost my account information.
The login name is your old email address (this never changes as a login name)
Now you have to (only) remember your old password ...
Now you have to (only) remember your old password ...

My Projects ThreadToGUI / OOP-BaseClass / EventDesigner V3
PB v3.30 / v5.75 - OS Mac Mini OSX 10.xx - VM Window Pro / Linux Ubuntu
Downloads on my Webspace / OneDrive
PB v3.30 / v5.75 - OS Mac Mini OSX 10.xx - VM Window Pro / Linux Ubuntu
Downloads on my Webspace / OneDrive
Re: Lost my account information.
Message Fred with your old email address and new email address. The old address will still be your login as mk-soft said but your new address can be added to the database. You can then reset your password at https://www.purebasic.com/securedownloa ... ssword.php and the reset link will go to your new address.
Re: Lost my account information.
spikey wrote: Wed Aug 20, 2025 5:24 pm Message Fred with your old email address and new email address. The old address will still be your login as mk-soft said but your new address can be added to the database. You can then reset your password at https://www.purebasic.com/securedownloa ... ssword.php and the reset link will go to your new address.
Seems quite insecure, especially if the lost account holder's email address is known to others.

Lost access to the registered email address and forgotten password usually result in a permanently locked account.
Last edited by TI-994A on Wed Aug 20, 2025 7:49 pm, edited 1 time in total.
Texas Instruments TI-99/4A Home Computer: the first home computer with a 16bit processor, crammed into an 8bit architecture. Great hardware - Poor design - Wonderful BASIC engine. And it could talk too! Please visit my YouTube Channel 

Re: Lost my account information.
I cannot refute your point and it's not something I would recommend as a good practice.
Re: Lost my account information.
It doesn't help if the saved e-mail address no longer exists.
A new password will be sent to your login e-mail address (or contact e-mail address if you have set it in your user account). It is not possible to retrieve your original password because it is stored using hash format in the database.
My Projects ThreadToGUI / OOP-BaseClass / EventDesigner V3
PB v3.30 / v5.75 - OS Mac Mini OSX 10.xx - VM Window Pro / Linux Ubuntu
Downloads on my Webspace / OneDrive
PB v3.30 / v5.75 - OS Mac Mini OSX 10.xx - VM Window Pro / Linux Ubuntu
Downloads on my Webspace / OneDrive