Everything else that doesn't fall into one of the other PB categories.
Osmiroid
User
Posts: 10 Joined: Fri Jun 29, 2007 6:11 pm
Location: Canada
Post
by Osmiroid » Tue Jul 03, 2007 6:51 pm
I was impressed with PB so I decided to buy it!
Unfortunately I haven't received an e-mail yet (it's been over 12 hours) is this unusual?
rsts
Addict
Posts: 2736 Joined: Wed Aug 24, 2005 8:39 am
Location: Southwest OH - USA
Post
by rsts » Tue Jul 03, 2007 6:56 pm
Check your spam filter/folder.
If it was a normal credit card order, fulfullment is automated.
cheers
Osmiroid
User
Posts: 10 Joined: Fri Jun 29, 2007 6:11 pm
Location: Canada
Post
by Osmiroid » Tue Jul 03, 2007 7:09 pm
rsts wrote: Check your spam filter/folder.
If it was a normal credit card order, fulfullment is automated.
cheers
The only message I received was a confirmation from the billing service. There are no other messages, I checked.
Fluid Byte
Addict
Posts: 2336 Joined: Fri Jul 21, 2006 4:41 am
Location: Berlin, Germany
Post
by Fluid Byte » Tue Jul 03, 2007 8:01 pm
Do what all of us did, wait!
Brice Manuel
Post
by Brice Manuel » Tue Jul 03, 2007 8:11 pm
Osmiroid wrote: Unfortunately I haven't received an e-mail yet (it's been over 12 hours) is this unusual?
Based on the past six-nine months, delays like that (or greater) are not unusual.
rsts
Addict
Posts: 2736 Joined: Wed Aug 24, 2005 8:39 am
Location: Southwest OH - USA
Post
by rsts » Tue Jul 03, 2007 8:46 pm
Brice Manuel wrote: Osmiroid wrote: Unfortunately I haven't received an e-mail yet (it's been over 12 hours) is this unusual?
Based on the past six-nine months, delays like that (or greater) are not unusual.
Unless you know how many licenses have been sold and what delay there may have been, how could you say that?
Brice Manuel
Post
by Brice Manuel » Tue Jul 03, 2007 8:53 pm
rsts wrote: how could you say that?
Because its the truth? The past six-nine months we have had a post like this almost every other week, heck one time we had three in one week, we even had the one guy who had to wait two weeks to get his reg info. We never used to have any issues like this.
Fred
Administrator
Posts: 18162 Joined: Fri May 17, 2002 4:39 pm
Location: France
Contact:
Post
by Fred » Tue Jul 03, 2007 9:54 pm
It's just mails which gets filtered somewhere so i need to process them manually. 12h isn't a so long delay and no, we don't get such topic every weeks.
Osmiroid, please mailed me if you have further problems.