Buyed PB and can't download.

Everything else that doesn't fall into one of the other PB categories.
AtomUpgrader
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Buyed PB and can't download.

Post by AtomUpgrader »

I bought yesterday 1 license and since i can't download PB - I not see any mails with password to my login, and if I request password, then:
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But i have e-mail:
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And I asked about it on support@purebasic.com and fred@purebasic.com, but no answer!
What i should doing?
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RSBasic
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Re: Buyed PB and can't download.

Post by RSBasic »

You have purchased PB, but your online account may not yet be activated. Did you get a separate e-mail for the access data?
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AtomUpgrader
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Re: Buyed PB and can't download.

Post by AtomUpgrader »

RSBasic wrote:You have purchased PB, but your online account may not yet be activated. Did you get a separate e-mail for the access data?
No, I did not. How much should I wait?
After you've paid the registration fee you will get your package in about 20 minutes as all is processed automatically. Be sure to check your spam folder as well, sometimes the automatic mail does end in it !

it's been 20 hours
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Re: Buyed PB and can't download.

Post by Dude »

Try sending a PM in this forum to Fred.
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RSBasic
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Re: Buyed PB and can't download.

Post by RSBasic »

Then you have to wait for Fred, freak or André.
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Andre
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Re: Buyed PB and can't download.

Post by Andre »

RSBasic wrote:Then you have to wait for Fred, freak or André.
Online orders via http://www.purebasic.com only Fred handles himself.
But sending him a PM should be the right way...

Usually the download account will be made available by him within very short time but at least within a 1-2 days.
Bye,
...André
(PureBasicTeam::Docs & Support - PureArea.net | Order:: PureBasic | PureVisionXP)
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Re: Buyed PB and can't download.

Post by Fred »

I answered, sorry for the delay.
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