Bad Support

[kake26]

Hi all,
Maybe some one can help me. I lost my purebasic download e-mail, the one you get after purchasing it, due to a system error. I have sent multiple requests to the purebasic support about it. Its been like 2 weeks since my first one. I still no have heard back. This is starting to really make me made, because I've been nice about this in my e-mails. I've offered to supply any info they may need to verify I did indeed buy a copy. I haven't heard back from any of them. Now before I go off on more severe measures, I want to know if any of you have suggestions of what I could do. If I have to I will find the most severe measure possible and take it. Thanks in advance.

[Shopro]

maybe you can chat with Fred with IRC, here:

Servername: irc.freenode.net
Port: 6667
Channel: purebasic (english)

I'm sure he'll be able to work something out.

-Shopro

[cykotic]

you can always join the #purebasic IRC channel on irc.freenode.net and talk to a couple team members there.. they're not always around but you might be able to catch one. if your not familiar with irc you can download the mirc client at http://www.mirc.com/

hope this somehow helps.

[cykotic]

heh, you beat me to it Shopro

[Shopro]

cykotic:
heheh, one thing I like about PB is that the developers are always in IRC(although mostly idle, heh).

-Shopro

[PB]

> Its been like 2 weeks since my first [e-mail]

What address are you mailing to? Very unusual for Fred not to reply for
two weeks...

[kake26]

Thanks guys. I managed to get ahold of people on IRC. I will be able to work it out now.

[HASO]

kake26,

Why don't you use the hardcopy you have made of such an important email? :roll: :roll:
That's SOO much easier than legal action...

Hans

[kake26]

Never made a hard copy.

[HASO]

Kake26 wrote

If I have to I will find the most severe measure possible and take it.

Don't be too hard on yourself ...
I hope everything has worked out now.
Hans.

[TronDoc]

Bad Support

NOT