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dmoc
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Warning!

Post by dmoc »

Last week I had a hard drive failure and lost 20G of programs and data, including 3 weeks worth of code from a project I have been working on for (gulp) five months. The drive: IBM Deskstar. Now here's warning: it turns out that these are (un)lovingly known as "Deathstar's" and there are a *LOT* of them failing. If you have one my advice is backup now and replace it. Also beware that IBM sold off their drives division to Hitachi (no prizes for guessing why) and as far as I can tell Hitachi are selling the exact same drives, albeit rebadged GXP's.

Now I sit here feeling like a hostage waiting for my drive to return from a company that wanted megabucks to recover the data with only a success rate of 20...30% (my guess was it was probably a controller fault), comtemplating designs for a "clean box" (as opposed to a "clean room") so I do a little DIY surgery :?

To get the scope of the problems with these drives see...

http://www.tech-report.com/news_reply.x/2799/0/
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Post by blueb »

dmoc,

Sorry to hear this! :cry:

What I've learn't over the last few years is... all hard drives will eventually crash, you just don't know when.

At home (and at work), I've set up the following system.

My computer has two removable hard drives.

Each drive ( a normal internal hard drive) sits in a removable cage called a "mobile rack" made by a company called Lian Li. I'm sure there are other brands as well.

see http://www.lian-li.com/product.php?acti ... &prdid=388

I could have "mirrored" these together, but chose to use Norton's 'Ghost' to duplicate all information to the second drive each night. If the first frive fails...pull it out and replace it with the bottom drive.

This has saved me a whole lot of grief. In fact, just last week our server at work went down with a 'bad' hard drive. I simply swapped in last night's backup drive and carried on.

P.S. - The drive is only 4 months old (Maxtor). It's on warranty, but that doesn't anything for your important files!

These cages are about $40 USD each.

With an extra drive the total cost is about $200 for 2 cages and one more hard drive. Very, very cheap!

blueb
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Post by Karbon »

After having something like this happen to me I became Mr. Backup. I backup to all my laptops, to zip disk and CDRW throughout the day and every night.. It takes a lot of time but I've had to use the backups several times since I started doing it.. Well worh it!

Sorry to hear about you losing your stuff man, that really sucks! Good luck recovering any of it!
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dmoc
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Post by dmoc »

Thanks for the replies. I do have removable cages on most my computers. I even have a Linux box for back-ups and I back-up to a portable most nights. Call me paranoid but just before going away for a few days recently I spent literally five minutes trawling 17meg of code, gfx and 3d models in my ongoing project determining what I would class as "essential". Believe or not out of this 17meg I picked x files, zipped them up and the archive fit on a floppy :P This floppy went in my sock draw (no kidding!). It has saved the day. While waiting to hear the fate of the drive I've worked on aspects of my project that I had been putting-off, so as not to duplicate effort. In the process though I have had to solve many of the same problems so all told I'm maybe a week behind from where I expected to be today. I've still (possibly, read on) lost shed loads of various tinkerings but at least I'm not suicidal over it :D

So now your wondering what with all these comp's, networked and all, why or why had I not backed-up more of the drive? The drive bay's are useless if all your drives are filled with various versions of Linux. The drive that failed was my biggest drive and there never is enough space to do a full back-up elsewhere. But partly it comes down to laziness and timing. Mostly it comes down to noise. Yeah, I code in (almost) complete silence. Sometimes I will listen to music but mostly it's wasted on me because when I code I simply don't hear it. But noisy computers are another thing, they drive me up the wall. So after returning from Amsterdam in a nice relaxed mood, for nearly 3 weeks I only backed-up to the same drive (duh and double duh :roll: ). I keep planning to get an mini-itx board to build a silent sever, maybe now I will. So let this be a lesson to others, don't go to Amsterdam 8O

I can't divulge what's happening with the drive at the moment because it's about to turn very ugly. But I will tell you that the company I'm dealing with now claim to have recovered all of my data (ie, the whole drive). I'll leave you to guess why I am not exactly thrilled about this.

But I digress, back to the point: yep, any and all drives can fail. It's just that so many of these drives have failed and IBM have never publicly admitted any problem, let alone making sure that anyone using one *knows* that there could be a problem. The fact that they sold-off the drives division may just be a hint at how bad the problems are. But I could be wrong, decide for yourself, at least read the many many posting on the link above.
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Post by aszid »

if you're going to have the drive recovered... avoid drivesavers.com at all cost. we had a drive in one of our servers go out, and it was a MINOR problem, and they charged the maximum amount of their quote... which was about $3600 US. they quoted us $1200-3600 depending on how hard it was.... and trust me, it wasn't hard at all. (i could have recovered it using conventional methods)
--Aszid--

Making crazy people sane, starting tomorrow.
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Post by Kale »

i also had a Deskstar go tits up on me after about 5 months operating time. :( didnt lose any data tho', i swapped drives just before it went completely. 8O
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Post by Doobrey »

Why do manufacturers just keep making bigger and bigger drives?
Whats wrong with doing a medium size, but with better reliability?

Just the other day, I was chatting to a friend who had just put a new HD in his mothers PC because the old one died. The PC was 'only' a 300Mhz job, only used for email,browsing and the odd bit of word processing, so it only needed a small HD, but the smallest(and cheapest) he could find in the shops was 40GB !

I guess I`ve been lucky with HD`s..only had 2 drives go in 8 years (out of a total of 12 drives in 5 computers). The first was a brand new drive, which went bad 2 days after installing Windows.The other one failed to spin up one day, but I was able to "whack start" it with my fist and transfer all the data off.
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Post by Berikco »

This is the reason why i have a small server at home with SCSI disks, als IBM, but not the deathstars.
And an automated tape backup every night.

IBM made very good SCSI disks for servers, problem is they cost about 3 time the price of IDE drives.
But the deskstar problem is very well known for me, i work in a computer OEM company, and we had to ship back a lot of these.
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Post by dmoc »

Max.
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Post by Max. »

blueb: Norton Ghost
I am a fan of Ghost for a couple of years now and it's great especially for a mass roll-out; for simple backup purposes I prefer Acronis True Image, as it has the unique feature to clone a running Windows, while working with the PC.

For storing I use a harddisk attached to a raw IDE-USB Adapter, even hot-plugging it works very well.

If you are interested:

http://www.acronis.com/products/trueimage/
dmoc
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Post by dmoc »

Thanks for the link Max
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Post by Num3 »

You guys are all pervs....

Doing backups late at night...

Has if my hardrive would ever failkkljsadnfm,cvksdfj dkfjslfjdijk.m xcvmn,mn sfdsdfklkv l231kç1lk1''1'1'0101010000110001010100100010100101001
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Post by blueb »

Max:

I have TrueImage 6.0 and had tried it first becasue of that very feature.... but sadly couldn't get it working properly in a short time span.

Perhaps I'll try again now that I've got a safe backup system.

Thanks again,
blueb
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Awww, crap!

Post by Hi-Toro »

My Maxtor drive died recently, losing loads of data, so I bought... an IBM Deskstar! Doh!
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Post by Berikco »

An external USB 2.0 drive is also easy to use with the standard Backup software that comes with W2K and XP.
Works fine to restore a complete system.

@ Hi-Toro: You like living dangeriously ;)
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