Lost Password

Holly · Post by **Holly** » Tue May 22, 2007 5:42 pm

I am trying to retrieve my password to log into the Registered Users Area so I can download 4.0. When I put in my email address and clicked Validate it said the password was changed successfully and emailed to me, but it's been over 12 hours and I haven't received it. Does anyone know if this feature works? I have also emailed support@purebasic.com.

Thanks.

Holly

srod · Post by **srod** » Tue May 22, 2007 7:31 pm

Yes, I've used it just about everytime I need to update my version of PB!

Check your spam folder etc.

Holly · Post by **Holly** » Tue May 22, 2007 8:50 pm

Thanks. It's not in my spam folder. I believe the problem is that it's being sent to my original email address, which I no longer have access to. I've updated my address in my profile, but it still says it's sending it to my old address.

netmaestro · Post by **netmaestro** » Tue May 22, 2007 9:32 pm

The email saved in your forum prefs isn't what is used to access your PureBasic account. If you are unable to access your account anymore due to an email change, your only option is to wait until Fred gets back to you, as the links to make those changes are located inside the download area.