My Apologies . . .
Posted: Wed Dec 25, 2024 10:31 pm
The long story, why I'm so hard to help...
I started out on the little Timex Sinclair Z80 gadget that came with a basic interpreter and learned some very basic stuff about coding.
Later looking to move up. The Amiga was too pricey for me so I got the Atari 520 ST instead.
Sometime later I learned about GFA Basic, bought it and continued dabbling with code.
Next I moved onto an Intel 8088 PC again because 8086 were too pricey and again discovered GFA Basic was available to run on that PC so I got it and continued dabbling.
Longer story a bit shorter, I was later hired by a very small (Linux based) POS software company as a hardware tech to do installations and training.
After several years working as a support tech, being the extremely low budget company that they were, they used ordinary email as their support logging tool.
The log entries in these emails were all over the place except for one who had established a very consistent format for her emails.
I used her format to code a log entry form utility we could all use to create log entries that could be pasted into the email, hence the beginning of my logging tool.
Over a period of years it evolved into a stand alone that posted the logs onto a server where logs could be archived and shared by all who had my utility.
That evolved to include a customer database that could be used as a fully functional customer database including password manager and hotkey to do SSH SecureCRT sessions into the customers' stores for support.
Further evolution included a troubleshooting database.
Oh, and then came end of life for the 16 bit industry and I had to find a replacement for my GFA compiled Basic.
I found two contestants and PureBasic won out.
It took about a year for me to port my GFA code over to PureBasic and what a nighmare that was.
Many new innovations came along as a result of that migration, as well as headaches.
It's now reached a point where it is heavily relied on for every day interactions with the customers, so even though I am supposedly retired, I can't just ignore the company need for assistance when issues arise with my helpdesk utility.
And being the tool that it is to access so many POS restaurants around the world, I really cannot share my code with anyone outside of the company for help when things break from alleged Upgrades to the Windows OS or PureBasic.
My apologies to all that have tried to help me.
I can be a little dense.
Sorry about that.
I started out on the little Timex Sinclair Z80 gadget that came with a basic interpreter and learned some very basic stuff about coding.
Later looking to move up. The Amiga was too pricey for me so I got the Atari 520 ST instead.
Sometime later I learned about GFA Basic, bought it and continued dabbling with code.
Next I moved onto an Intel 8088 PC again because 8086 were too pricey and again discovered GFA Basic was available to run on that PC so I got it and continued dabbling.
Longer story a bit shorter, I was later hired by a very small (Linux based) POS software company as a hardware tech to do installations and training.
After several years working as a support tech, being the extremely low budget company that they were, they used ordinary email as their support logging tool.
The log entries in these emails were all over the place except for one who had established a very consistent format for her emails.
I used her format to code a log entry form utility we could all use to create log entries that could be pasted into the email, hence the beginning of my logging tool.
Over a period of years it evolved into a stand alone that posted the logs onto a server where logs could be archived and shared by all who had my utility.
That evolved to include a customer database that could be used as a fully functional customer database including password manager and hotkey to do SSH SecureCRT sessions into the customers' stores for support.
Further evolution included a troubleshooting database.
Oh, and then came end of life for the 16 bit industry and I had to find a replacement for my GFA compiled Basic.
I found two contestants and PureBasic won out.
It took about a year for me to port my GFA code over to PureBasic and what a nighmare that was.
Many new innovations came along as a result of that migration, as well as headaches.
It's now reached a point where it is heavily relied on for every day interactions with the customers, so even though I am supposedly retired, I can't just ignore the company need for assistance when issues arise with my helpdesk utility.
And being the tool that it is to access so many POS restaurants around the world, I really cannot share my code with anyone outside of the company for help when things break from alleged Upgrades to the Windows OS or PureBasic.
My apologies to all that have tried to help me.
I can be a little dense.
Sorry about that.