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Buyed PB and can't download.
Posted: Sat Sep 01, 2018 8:49 am
by AtomUpgrader
I bought yesterday 1 license and since i can't download PB - I not see any mails with password to my login, and if I request password, then:
But i have e-mail:
And I asked about it on
support@purebasic.com and
fred@purebasic.com, but no answer!
What i should doing?
Re: Buyed PB and can't download.
Posted: Sat Sep 01, 2018 9:43 am
by RSBasic
You have purchased PB, but your online account may not yet be activated. Did you get a separate e-mail for the access data?
Re: Buyed PB and can't download.
Posted: Sat Sep 01, 2018 11:34 am
by AtomUpgrader
RSBasic wrote:You have purchased PB, but your online account may not yet be activated. Did you get a separate e-mail for the access data?
No, I did not. How much should I wait?
After you've paid the registration fee you will get your package in about 20 minutes as all is processed automatically. Be sure to check your spam folder as well, sometimes the automatic mail does end in it !
it's been 20 hours
Re: Buyed PB and can't download.
Posted: Sat Sep 01, 2018 12:03 pm
by Dude
Try sending a PM in this forum to Fred.
Re: Buyed PB and can't download.
Posted: Sat Sep 01, 2018 12:04 pm
by RSBasic
Then you have to wait for Fred, freak or André.
Re: Buyed PB and can't download.
Posted: Sun Sep 02, 2018 7:45 pm
by Andre
RSBasic wrote:Then you have to wait for Fred, freak or André.
Online orders via
http://www.purebasic.com only Fred handles himself.
But sending him a PM should be the right way...
Usually the download account will be made available by him within very short time but at least within a 1-2 days.
Re: Buyed PB and can't download.
Posted: Mon Sep 03, 2018 9:32 am
by Fred
I answered, sorry for the delay.