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Wheres my PureBasic!!!
Posted: Mon Apr 04, 2005 7:52 pm
by SoulReaper
Hello Everyone
I just bought the online version of PureBasic woohoo!!!
I have received my credit card conformation emails.
Problem is however that I have been sat here waiting for my password
and I have not got anything yet in my email
it has been 3 hours and counting - just wish that there was some help with this one...
I wrote an email to
support@purebasic.com and i guess i have to wait to hear from that although I heard in a post that support has been stopped at the above email address ?
maybe someone got it wrong dunno
hope there is someone who can put me on
the write track

Posted: Mon Apr 04, 2005 7:59 pm
by Tranquil
I think it tooks some more time as 3 hours till your money recived his receipient. Just be patient, your copy of PB comes very soon to you - I'm glad.

Posted: Mon Apr 04, 2005 8:05 pm
by theNerd
I purchased it yesterday and had no problems. I got my email within 5 minutes. I am a happy man!!
Posted: Mon Apr 04, 2005 8:08 pm
by SoulReaper
Thank you maybe I just need to relax tanquil
just hanging around I guess :roll:

Re: Wheres my PureBasic!!!
Posted: Mon Apr 04, 2005 8:32 pm
by PB
> I wrote an email to
support@purebasic.com and i guess i have to wait to
> hear from that although I heard in a post that support has been stopped
> at the above email address ?
No, that is false; and the person who said that is not a PureBasic team member.
Posted: Mon Apr 04, 2005 8:37 pm
by dracflamloc
Yea just be patient I'm sure the Purebasic team will see that you get your password ASAP.
Still no password ..
Posted: Mon Apr 04, 2005 10:03 pm
by SoulReaper
Hi,
Thanks PB for the info. But i have still
not received a password.
I have now been waiting for over 5 Hours

.
Please could an Admin get in touch and help.
Re: Still no password ..
Posted: Mon Apr 04, 2005 10:11 pm
by traumatic
SoulReaper wrote:I have now been waiting for over 5 Hours

.
Please be patient. It's 11:00pm in france right now!

Posted: Mon Apr 04, 2005 10:25 pm
by SoulReaper
Tx traumatic, but that does not help

.
Posted: Mon Apr 04, 2005 10:38 pm
by traumatic
SoulReaper wrote:Tx traumatic, but that does not help

.
Complaining also won't help
The fact that your credit card has been charged doesn't necessarily mean
Fantaisie Software already received the money.
Please keep in mind there are "real people" sitting on the "other side of the
email". While I understand you are kind of excited, you really just have to be
more patient.
Be assured,
support@purebasic.com is a valid email and requests
will be answered!
People saying something else have absolutely no clue about what they are
talking. Some things just take time - believe me, everything is going to be alright!

Posted: Mon Apr 04, 2005 11:07 pm
by SoulReaper
Tx traumatic.
I didn`t know that there was real people at the other end :roll: , thought it was all automated

.
Tx for your time.
Posted: Mon Apr 04, 2005 11:16 pm
by Kale
Welcome SoulReaper

Re: Still no password ..
Posted: Mon Apr 04, 2005 11:29 pm
by PB
> I have now been waiting for over 5 Hours

.
Haven't done much shopping online before, have you? Some places take
up to 48 hours before you get your stuff.

PureBasic won't take that long.
Posted: Tue Apr 05, 2005 12:32 am
by SoulReaper
PB please do flame me
kale thankyou for welcoming me to the pure basic forum
look forward to showing the real power of pure basic

Posted: Tue Apr 05, 2005 1:05 am
by Henrik
Welcome on board SoulReaper
Henrik